Scheduler


FUI - Corporate Office

Redwood Falls, Minnesota

Farmers Union Industries, LLC, also known as FUI, is a leading agricultural based manufacturing company based in Redwood Falls, MN. FUI is a premier provider of specialized products, providing superior value and services to our members and customers. Our current operations include Central Bi-Products, Northland Choice, Midwest Grease, Artex Manufacturing, Pet Care Systems, Redwood Farms Meat Processors, and Performance Pet Products. FUI currently manufactures in 8 facilities in a three state area, including: Redwood Falls, Long Prairie, Waite Park and Detroit Lakes, Minnesota; Mitchell, South Dakota and Estherville, Iowa. For more information, visit fuillc.com.

Job Title: Scheduler
Location: FUI, Redwood Falls
Reports To: Director of Sales

Areas of Accountability

All areas of accountability to be delivered in a manner that aligns with the values and business strategy of Farmers Union Industries, LLC.

  • Customer Service Support
  • Logistics
  • Data Entry
  • Scheduling

Essential Duties & Responsibilities

  • Maintain highest level of confidentiality and professionalism to promote a positive image of the Company
  • Provide consistent, high-quality customer service support
  • Assist customers with questions/concerns regarding product
  • Maintain efficient and accurate electronic filing system relative to customer orders and/or concerns
  • Coordinate, oversee and document logistics of outgoing material through approved carriers
  • Maintain consistent, transparent communication with customers, managers and plants (i.e. – schedule changes, product shortages)
  • Follow up with customer to assure satisfaction, respond to inquiries, and solve or refer problems
  • Establish strong relationships with customers and carriers through timely communications and feedback
  • Continually review, propose and implement procedures and tools to streamline logistics process
  • Comply with all regulatory compliance requirements including safety, environmental, and food/feed safety
  • Use sound judgement in dealing independently with a variety of routine and non-routine situations
  • Manage or assist with special projects with strong attention to detail and follow-through

Situations may arise that require employees to temporarily or permanently assume responsibility for tasks not specifically outlined in this job description. Employees may be requested to work additional hours and/or accommodate a heavier than normal workload.

Qualifications

  • Associate degree in Business, preferred; or comparable educations and/or experience
  • Three years of experience in customer service or logistics position, preferred
  • High level of proficiency, accuracy, discretion and confidentiality
  • Advanced written and verbal communication skills, with high level of professionalism
  • Ability to interact with all levels of internal and external contacts
  • Proficiency in Word, Excel, and Outlook
  • Strong sense of initiative and independent judgement to plan, prioritize and execute diverse workload with little supervision
  • Experience in high-volume, multi-location environment, preferred
  • Travel up to 10%, annually

AA/EEO/Drug-Free Workplace. We use E-Verify.


Come Work With us

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Farmers Union Industries, LLC is an equal opportunity employer / affirmative action employer and considers applicants for all positions without regard to race, color, religion, creed, sex, national origin, age, disability, genetic information, veteran status, marital status, status with regard to public assistance, sexual orientation, or any other characteristic protected by law.

Please furnish us with complete information as requested on this application. Do not submit a resume in place of completing any part of this application; a resume may be attached.


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Farmers Union Industries, LLC is an Equal Opportunity Employer and is subject to certain governmental record keeping and reporting requirements for the administration of civil rights laws and regulations.

To comply with these laws, we invite you to voluntarily self-identify your race or ethnicity. There will be no negative consequences if you elect not to disclose this information. The information obtained will be kept confidential and will only be used in accordance with the provisions of applicable laws, executive orders and regulations. When reported, data will not identify and specifically named individual.

Farmers Union Industries, LLC does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristics protected by applicable law. Thank you.


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