Sales Support


Redwood Falls, Minnesota

Farmers Union Industries, LLC, also known as FUI, is a leading agricultural based manufacturing company based in Redwood Falls, MN. FUI is a premier provider of specialized products, providing superior value and services to our members and customers. Our current operations include Central Bi-Products, Northland Choice, Midwest Grease, Artex Manufacturing, Redwood Farms Meat Processors, and Performance Pet Products. FUI currently manufactures in 8 facilities in a three state area, including: Redwood Falls, Long Prairie, and Waite Park, Minnesota; Mitchell, South Dakota and Estherville, Iowa. For more information, visit

Job Title: Sales Support
Location: Artex, Redwood Falls, MN
Reports To: Artex Sales Manager

Areas of Accountability

All areas of accountability to be delivered in a manner that aligns with the values and business strategy of Farmers Union Industries, LLC.

  • Customer Service
  • Warranty Administration
  • Trade Shows
  • Sales Quotes Administration

Essential Duties & Responsibilities

  • Maintain highest level of confidentiality and professionalism to promote a positive image of the Company
  • Provide consistent, high-quality customer service support
  • Coordinate trade shows (i.e. – platform, logistics, etc.)
  • Documentation of quotes and determination of delivery dates, including follow-up and tracking of both
  • Assist customers and/or dealers with questions/concerns regarding product (i.e. – parts, warranty, troubleshooting, etc.)
  • Maintain efficient and accurate electronic filing system relative to customer orders and/or concerns
  • Manage promotional material to ensure appropriate availability
  • Maintenance of due dates and receivables in Navision
  • Work as liaison between shipping, vendors and/or customers
  • Assist with development and distribution of price lists and dealer agreements, when necessary
  • Forecast and recommend stock orders and parts sales
  • Creation and administration of purchase orders, invoices and warranty claims, including research and customer follow-up
  • Establish strong relationships with customers, managers and production through consistent, transparent and timely communication
  • Attend production and warranty meetings; provide insight and support to all departments (i.e. – engineering, production, etc.)
  • Use sound judgement in dealing independently with a variety of routine and non-routine situations
  • Manage or assist with special projects with strong attention to detail and follow-through

Situations may arise that require employees to temporarily or permanently assume responsibility for tasks not specifically outlined in this job description. Employees may be requested to work additional hours and/or accommodate a heavier than normal workload.


  • Associate degree in Business, preferred; or comparable educations and/or experience
  • Three years of experience in customer service or sales position, preferred
  • High level of proficiency, accuracy, discretion and confidentiality
  • Advanced written and verbal communication skills, with ability to interact with all levels of internal and external contacts
  • Proficiency in Word, Excel, and Outlook
  • Strong sense of initiative and independent judgement to plan, prioritize and execute diverse workload with little supervision
  • Travel up to 50%, annually

AA/EEO/Drug-Free Workplace. We use E-Verify.

Come Work With us


Farmers Union Industries, LLC is an equal opportunity employer / affirmative action employer and considers applicants for all positions without regard to race, color, religion, creed, sex, national origin, age, disability, genetic information, veteran status, marital status, status with regard to public assistance, sexual orientation, or any other characteristic protected by law.

Please furnish us with complete information as requested on this application. Do not submit a resume in place of completing any part of this application; a resume may be attached.

General Information


If yes, give date(s) and location(s)


If yes, may we contact your employer?



(Proof of U.S. Citizenship or immigration status will be required upon employment)

MN applicantYesNo

(A felony conviction may not automatically exclude you from consideration)



Include name and location, course of study, number of years completed, and degree or diploma.

Computer Skills

Check off those computer skills with which you are proficient (any version).

PC UsersMac UserWindowsMicrosoft WordMicrosoft AccessMicrosoft ExcelMicrosoft PublisherMicrosoft Dynamics NAVMicrosoft OfficeInternet


Driver's License

Only for positions which require driving

Class AClass BClass CClass DOther


Employment History

Start with your present or last job. Include military service assignments and volunteer activities. Exclude organization names that indicate race, color, religion, sex or national origin. If you need additional space, please attach a text document. Even if a resume is attached, this page must be completed in its entirety.


Please give name, address and telephone number of three references other than relatives or previous employers.

Voluntary EEO Self Identification Form

Farmers Union Industries, LLC is an Equal Opportunity Employer and is subject to certain governmental record keeping and reporting requirements for the administration of civil rights laws and regulations.

To comply with these laws, we invite you to voluntarily self-identify your race or ethnicity. There will be no negative consequences if you elect not to disclose this information. The information obtained will be kept confidential and will only be used in accordance with the provisions of applicable laws, executive orders and regulations. When reported, data will not identify and specifically named individual.

Farmers Union Industries, LLC does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristics protected by applicable law. Thank you.

Are you Hispanic or Latino (a person of Cuban, Mexican, Puerto Rican, South or Central American or other Spanish culture or origin regardless of race.


If you answered "No" to "Are you Hispanic or Latino" above, please indicate what race/ethnicity you believe yourself to be:

White (not Hispanic or Latino)Black or African American (not Hispanic or Latino)Native Hawaiian or Other Pacific Islander (not Hispanic or Latino)Asian (Not Hispanic or Latino)American Indian or Alaska Native (Not Hispanic or Latino)Two or More Races (Not Hispanic or Latino)